Raving Fans - Book Club

Are you in Sales? Looking to grow your Business? Would you like to network with like minded people in the Chamber?  Then you should join this book club! 
 
This month we will be meeting on Thursday November 17^th @ 1pm in the Osage Room at the Independence Chamber of Commerce
210 W Truman Rd Independence MO 64050
And Reading Raving Fans by Ken Blanchard and Sheldon Bowles
 
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
 
Outline for the next meeting will look like this:

1. Icebreaker
2. Round Table: everyone have an opportunity to share their thoughts about the book
3. Deep Dive into Questions
4. Discuss next book ideas